Goal-focused Evaluation

A goal-focused framework for evaluating congregational programs, staff, and ministries — asking whether goals were met rather than just whether people are satisfied.

The End of the Race to Be Lax

The COVID-19 pandemic exposed a pattern in which congregations competed to be the least demanding rather than the most effective. A call for more intentional planning.

Five Lies We Like to Tell About Church Growth

Challenges five common myths congregations use to explain or excuse failure to grow. Uses evidence to push back against comforting but counterproductive narratives.

Staffing When You Can’t Afford to Staff

Practical strategies for congregations that need more staff capacity but cannot afford to hire — using volunteers, part-time staff, and creative role structures.

Clergy Transition and the Power of the Past

A congregation’s history and past clergy relationships powerfully shape the experience of clergy transitions. How incoming leaders can navigate the legacy of predecessors.

Two Kinds of Customers

Congregations serve two different customers — members and the broader community — and confusion between these leads to strategic drift.

How to Measure Ministry

The challenge of evaluating ministry when outcomes are inherently qualitative or long-term. A goal-focused framework for measuring what matters in congregational ministry.

Leading Paid and Unpaid Ministry Staff

One unified leadership structure to lead both paid staff and volunteers effectively. Volunteers need the same goal-setting, supervision, and feedback as paid employees.

Project, Spinoff, or Partnership?

When should a new community initiative remain a church project, be spun off as an independent nonprofit, or pursued in partnership with another organization?

What Should I Do about the Elders?

How to handle established elder boards or legacy leadership bodies that may be out of step with current governance needs — work with, work around, or restructure.